Every day it seems the phones are ringing more and more. All are interesting to every customer and of course demand the first priority. In this business though every customer comes first because waking up or discovering that any sort of wildlife has made there home there own becomes scary. Your first priority is to no matter what make sure that you ensure the customer knows you are there for them to assist them in correcting the problem to the best of our company's ability and the first thing is first to reclaim your home.
One particular call came in from a lady that started out telling us about the fact that she thought she was going crazy because she kept hearing footsteps in her walls. Every time she would get out of bed at night to go and investigate they would stop. So she would always go back to bed and dismiss it as she was just hearing things.
Well her story went on to say I know I was not crazy. Saturday morning I was off to do my weekly cleaning as usual and reached under my sink to get the cleaners and they moved. She says, I was horrified, I gained my composure and took a closer look to find a nest of about 7 baby rats. At that point she says. I was disgusted and knew that no mater how much cleaning that I did it was not going to help until I got them moved out. You always hear the horror storeys about the filth they bring in and the disease there carry. She said again I decided to put my cleaning on hold and do some investigating of my own and got on the Internet and did a search for rats. The first thing that came up was your add for Nuisance Wildlife Relocation, Inc. so here I am talking to you and what do I do next.
I assured you that it was a problem that could be solved. I got her information and sent a technician out to her home the next day. We offered her a free inspection of her home to show her what the problems were. She was thrilled. The technician went out an quickly found her problem. She was so sure that her home was protected as she had barriers installed when she moved in. There was a hole at the air conditioning unit under the slab right at the edge of the house were you could see had become a well traveled path. It was no bigger then a golf ball. With further inspection he found that the wire was not fully attached to the back part of the trailer probably the years of weather had pushed it down leaving her home exposed. The tech was able to assure er that the problem could be fixed with trapping, NO Poisons, and with a complete exclusion of her home which sealing every crack, crevice, or hole bigger then a quarter. Also replacing the wire correctly and attaching it properly.
The customer was very happy, when I called to see how the process was going and how she was feeling about the progress she was very happy. We set traps for 2 strait weeks checking the every other day until the traps were no longer tripped or occupied. All the traps were pulled and the exclusion was completed in a timely manner. She was offered a 1 year warranty for free but with the scare that she found that Saturday morning she opted to purchase and extended warrant of 3 years. So with that little story being told it seems that we have another happy customer and her cleaning days go uninterrupted and her nights are no longer sleepless.
Thursday, August 30, 2007
Monday, August 13, 2007
Weekends come and gone
The weekends come and gone and the rain was unbelievable this weekend. the roads were holding water and the ditches were full and my first thoughts were the snakes and alligators are moving. Not only that thought crossed my mind but the biggest thing that did was the fact that the phones would be jammed on Monday with all the phone calls of noises in the attic. This rain brings out so much from critters making homestead in your house, to bats flying, snakes to higher ground, and moles reeking habit on your yard. If any of these burdens become yours then don't hesitate to call.
Monday, August 6, 2007
A new work week
It was a OK weekend but you defiantly know its summer time in Florida. The heat index was horrible. You want to go to the beach or the pool but the water feels like a warm bath. it seems to be getting hotter and hotter every summer. We seen a sign yesterday on the front of one of the local building it said 111 !!! ouch. Your air conditioning don't even like you at this time. ell anyways hope the weekend was all good for all, and this Monday was a start of a good week. Take care, Tena
Thursday, August 2, 2007
Touching base
Hey everyone!! I find myself not staying to focused on my blogging. Mainly because of staying on top of other things this just seems to be one of the things that slips away. I enjoy blogging and would love to know what people would like to hear about. I can talk about my office stuff and about all the papers filed but I know that is not going to interest to many.
Some things that might are some of the things that seem to be happening around the business. The buzz of the bees, the movement of snakes, and it seems the rain is bringing the critters into warm places that you happen to call home to. Nothing like staying dry in your attic with the open vents that the wind caused with that last big storm. Those little pesky animals are saying if there letting me in why not. Not to mention hurricane season approaching. If you have any thought that your home may not be safe from a critter invasion then its time to not dought and just have an inspection.
I would like to provide an informational blog and like feedback we like to provide any information in the area of Nuisance Wildlife. Its a large field with a plethora of information so I hope to provide some information . Thanks for reading.
Some things that might are some of the things that seem to be happening around the business. The buzz of the bees, the movement of snakes, and it seems the rain is bringing the critters into warm places that you happen to call home to. Nothing like staying dry in your attic with the open vents that the wind caused with that last big storm. Those little pesky animals are saying if there letting me in why not. Not to mention hurricane season approaching. If you have any thought that your home may not be safe from a critter invasion then its time to not dought and just have an inspection.
I would like to provide an informational blog and like feedback we like to provide any information in the area of Nuisance Wildlife. Its a large field with a plethora of information so I hope to provide some information . Thanks for reading.
Tuesday, July 17, 2007
new things that im working on
I have been helping with some marketing project here in the office to promote the business in a positive and informative way. We have been preparing a folder to start distributing that provides customers an potential new customers with helpful information. We have many goals to accomplish but for me I am enjoying this process because I know it will be a very helpful tool for someone frustrated with Nuisance pest. This will give them the tools to correct the problems that can cause so much damage to there homes. We hope to be a common name in homes throughout our community in the most positive way.
Tuesday morning...
Well its that time of the day were I try to get my blogging in. I have been up till yesterday a part time employee with NWR and was asked to come on full time due to company growth and the need to get more things accomplished. My bosses seem to get themselves bogged down in the day to day paper work instead of being out in about assisting new customers and working to relocate the animals that reek havoc on our homes. I am very excited to see were this journey is going to go and look forward to being an assistant to Jeff and Christy so that they can be out were they need to be. I thank them very much for the opportunity to grow with this company as everyday they seem to getmore and more busy. Till next time all have a great day.. Keep smiling!!
Tuesday, July 10, 2007
Back on track
Hey everyone,
I have been slacking on the blogging here in the office so I thought I would take the time to post. Its been a hectic few weeks with the holidays and all. It seems the phones are staying busy and the guys are out in about. This heat we have been having is rough. Attic work has been a little warm for the guys. Animals seem to be moving in out of this heat to and keeping things going. Until next time... take care
I have been slacking on the blogging here in the office so I thought I would take the time to post. Its been a hectic few weeks with the holidays and all. It seems the phones are staying busy and the guys are out in about. This heat we have been having is rough. Attic work has been a little warm for the guys. Animals seem to be moving in out of this heat to and keeping things going. Until next time... take care
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